View account balances, make payments and transfers, plus go beyond everyday banking with features and tools that help you see the big picture and plan for what's next.SECURITY & PROTECTIONReset your user ID and passwordReset your security questionsBB&T uses advanced encryption technology Your complete account numbers are never transmittedPAYMENTS, TRANSFERS & DEPOSITSPay a billTransfer money between accountsPay a friend by email or textDeposit a check
CUSTOMIZATIONOrganize your dashboard by what’s most important to youAdd a profile imagePersonalize your debit card
MANAGE ACCOUNTSManage your BB&T accounts, account details and transactionsLink accounts, bills and investments from outside of BB&TTemporarily disable your debit card and enable custom settingsMonitor your monthly budget and see what’s left to spendSearch and view transactions by category
CONTACT USCall, email or schedule an appointment with your local bankerView customer service wait times and bypass the automation systemFind a local branch or ATM
OTHER TOOLS & FEATURESView your account balance before you log onCapture, organize and attach receiptsCalculate tips based on quality and type of serviceEarn cash back on debit card purchasesTrack mortgage rates and trendsView and redeem your credit card rewards
GETTING STARTEDOpen a BB&T account Enroll in online banking to get a user ID and password
SUPPORTContact BB&T at 888-228-6654 (888-BBT-ONLINE)
BB&T does not charge fees to download or use the U app. Your mobile carrier may charge for text messaging and web access services. Check with your carrier for information about their fees.
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